Pakistan Ministry of Health Launches COVID-19 Helpline on WhatsApp

Recently, Pakistan’s Ministry of NHS {National Health Services} Regulation and Coordination has launched the Pakistan Govt Corona Helpline on WhatsApp.

The Brand new Service is free to use, provides a central source of accurate, trustworthy and up to date information about COVID-19 for any individual in Pakistan.

This brand new service is an automated “Chatbot” which will allow any user to get answers to the most common question about COVID-19 from Pakistan’s Ministry Nation Health Service 24 hours a day.

The brand service will be available in Many Languages such as English, Urdu, Pashto, Balochi, Sindhi, Kashmiri and will provide information on topics such as COVID-19 prevention and symptoms the latest number of cases, and other trustworthy health information.

Anyhow if you want to use the free Pakistan Govt COVID-19 helpline on WhatsApp then we will recommend you save the Number +92-300-1111166 in your Smartphone contacts and then text any word in a WhatsApp message to get started.

A set of menu options is then presented which the user can easily choose from and then be sent relevant guidance from the Ministry of Health for further information.

The Special Assistant to the Prime Minister of Pakistan Imran Khan on Health Commented Dr. Zafar Mirza: “During this challenging time, it is vitally important that people get accurate, timely and official answers to questions they have about COVID-19 and its impact on their families and communities. We encourage anyone with questions or concerns to use Coronavirus Hotline on WhatsApp and to make sure that they only trust health advice from official sources, such as this service. We thank WhatsApp and Facebook for their prompt support and assistance in bringing this service to Pakistan”

Matt Idema, COO of WhatsApp commented: “At difficult times like these, people use WhatsApp more than ever to connect with and support their friends, family, and communities. We are pleased to be able to provide the Pakistan Ministry of National Health Services with the communications tools to help them respond to citizens’ questions about the virus with reliable, timely health advice, in order to keep people safe.”

PK Govt Corona Helpline

The brand feature has been built on the WhatsApp Business API, in partnership with the Digital Pakistan team and infobip’s global communication platform to provide timely and critical information to the individual about Coronavirus.

Read Also: Govt is Making a COVID-19 App for Journalists

Many of us are already running COVID-19 health information lines on WhatsApp, including the WHO, South Africa’s Department of Health, Australia, Brazil, and KOMINFO in Indonesia, with more services expected to launch in the upcoming weeks.

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